How to Cancel Mate1

Mate1 is also known as

  • Mate1
  • Mate 1
  • Mateone
  • Mate One

About Mate1

Mate1 is an online dating website. It was founded in 2003 in Montreal, Quebec. The company is currently still based in Quebec. The company provides dating services for single men and women, regardless of religion, preference, race, or sexual preference. The website currently has over 40 million users. There are over 30 million website viewers. The website is split up with 59% female users and 41% male users. The current Chief Executive Officer is Elizabeth Wasserman. The website is totally free for women, while men have to pay to message and chat. Creating an account is pretty simple. All you have to do is sign up and then create a profile with your personal details, as well as what you are looking for. Once you are finished with creating a profile, you can search other members on the website and chat with them. Mate1 includes a matching system that is called “My Matches, where you will be given a choice of members based on your preferences. You can click “Yes” or No”. When you click “Yes”, you will be able to connect with your match. Additionally, you can refine your matches, filtering them by age, location, photos, lifestyle, and background. There is also a feature to flirt with other members. Another cool thing is setting up a voice profile, which lets you record a message for other members to hear and get to know you better. Women users can utilize all features for free. There are no upgrade options available for female users, but men can upgrade their basic memberships. Basic memberships allow you to search, but you will not be able to message with that membership. Paid memberships are $29.95 per month of $69.90 for 6-months, giving you a bit of a discount if you choose this plan. If you have met someone, you can cancel your account and remove your profile. Follow the steps on this page to cancel your Mate1 account.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge
  • Date of Birth


Follow these steps:

  1. Type up an email
  2. Inform them that you are contacting them to cancel
  3. Ask that you be refunded
  4. Ask for documentation that you contacted them
  5. As usual, just in case, keep the proof that you’ve cancelled handy.
  6. Send your email to [email protected]

Phone (Live Agent)

Follow these steps:

  1. Contact them by calling 1-888-688-4760
  2. Choose phone menu option 3
  3. Inform them that you are contacting them to cancel
  4. So that they can locate your account, provide the information they ask for
  5. Be sure to ask for and document the date of your final charge
  6. Ask for documentation that you contacted them
  7. As usual, just in case, keep the proof that you’ve cancelled handy.


Follow these steps:

  1. Use your internet browser to visit
  2. You’ll need to login with this info: email and password
  3. Go left to find “Settings”
  4. Hit the link that says “Settings”
  5. Hit the link that says “Account Settings”
  6. Hit the link that says “Remove Profile Immediately”
  7. Hit the link that says “Submit”


Address 1334 Cornelia St
Address 2#354
Zip/Postal Code12901
CountryUnited States
Address 2
Address 14270 Saint-Laurent Blvd
Address 2Suite 301
Zip/Postal CodeH2W 1Z3
Contact Information
Phone 1888-688-4760
Email 1[email protected]
Email 2[email protected]
Email 3[email protected]
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