How to Cancel ABCMouse.com

• ABCMouse
• A B C Mouse
• ABC Mouse
• ABCMouse.com

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Birthdate of the child on the account
• Name of child on the account

Follow these steps:

1. Use your internet browser to visit https://www.abcmouse.com/
2. You’ll need to login with this info: email address and password
3. Go down to find “parents” at the bottom of the page
4. Hit the link that says “parents”
5. Go down to find “My account”
6. Hit the link that says “My account”
7. Hit the link that says “Cancellation Policy”
8. Hit the link that says “Continue” on the next three screens
9. Hit the link that says your reason for cancelling
10. Hit the link that says “Continue” on the next three screens
11. Hit the link that says the box next to “I understand”
12. Hit the link that says “Submit cancellation”
13. Hit the link that says “continue”

Follow these steps:

1. Use your internet browser to visit https://www.abcmouse.com/
2. Go down to find “Customer support”
3. Hit the link that says “Customer support”
4. Go down to find “Billing”
5. Hit the link that says “Billing”
6. Hit the link that says “still like to contact Customer Support”
7. So that they can locate your account, provide the information they ask for
8. Go down to find option to submit
9. Hit the link that says submit
10. As usual, just in case, keep the proof that you’ve cancelled handy.

Follow these steps:

1. Contact them by calling 1-800-633-3331
2. Inform them that you are contacting them to cancel
3. So that they can locate your account, provide the information they ask for
4. Be sure to ask for and document the date of your final charge
5. Ask for documentation that you contacted them
6. As usual, just in case, keep the proof that you’ve cancelled handy.

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