How to Cancel Philo

Philo is also known as

  • Philo

About Philo

Philo is a live and on-demand TV streaming service that allows you to watch real channels that are provided on regular cable service. Philo was founded at Harvard University in 2009 and was named after Philo T. Farnsworth, the creator of electronic TV. Its headquarters are located in San Francisco, CA and more offices are located in New York and Cambridge, MA. Philo offers 58 channels, including TLC, BET, Discovery, and many more. If you want to use Philo, you have to have your cell phone number to identify you, a broadband internet connection, and a device. The devices that you can stream the channels on are Windows and Mac (on a browser), iOS, Apple TV, Android, Android TV, Fire TV, and Roku. Philo offers many great channels and great entertainment, but it has very seldom news channels and it has no sports channels to offer as well. The shows on Philo have many episodes, but it depends on the series, However, you can only play the show back if it was shown within 3 days. Since Philo has live TV, however, ads are shown in place of the commercial breaks, but if you have previously saved the said TV show in your favorites, you can skip the ads. You can set up to 10 user profiles in your account. Philo does not offer parental controls or no “kids profile”, so if kid-friendly shows are saved in the favorites, there will be recommendations for adult shows in the list too. Philo has a subscription price of $20 a month with no contracts. It offers a referral program, where you can recommend Philo to a friend or family member. If they sign up with the link you share with them, you will get a $5 credit, which means $5 off your monthly bill, and your friend will get $5 off their first bill.

Philo CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact them by calling 855-277-4456
  2. Inform them that you are contacting them to cancel
  3. Ask for documentation that you contacted them
  4. As usual, just in case, keep the proof that you’ve cancelled handy.

E-Mail

Follow these steps:

  1. Type up an email and include your account information
  2. Inform them that you are contacting them to cancel
  3. Ask for documentation that you contacted them
  4. Send your email to [email protected]

Web Chat

Follow these steps:

  1. Use your internet browser to visit https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=philo-tv.zendesk.com&settings=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&&locale=en-US&title=Web%20Widget%20Live%20Chat
  2. Inform them that you are contacting them to cancel
  3. Ask for documentation that you contacted them
  4. As usual, just in case, keep the proof that you’ve cancelled handy.

MORE ABOUT Philo

Address Information
Address 1772 Bryant Street
CitySan Francisco
State/Province/RegionCA
Zip/Postal Code94107
CountryUnited States
Contact Information
Phone 1855-277-4456
Email 2[email protected] 
Twitter Urlhttps://twitter.com/Philo
Facebook Urlhttps://www.facebook.com/PhiloTV/
Help Site Urlhttps://help.philo.com/hc/en-us
Main Site Urlhttps://try.philo.com/
Web Chat Urlhttps://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=philo-tv.zendesk.com&settings=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&&locale=en-US&title=Web%20Widget%20Live%20Chat
Policies
Terms Of Service Urlhttps://about.philo.com/terms/
Privacy Policy Urlhttps://about.philo.com/privacy/