How to Cancel Philo

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Last Name
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Address 2
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Use this form to get some help with your cancellation!
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How to Cancel Philo
Cancelling by Phone (Live Agent)
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First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
How to do it
1
Contact them by calling 855-277-4456
2
Inform them that you are contacting them to cancel
3
Ask for documentation that you contacted them
4
As usual, just in case, keep the proof that you’ve cancelled handy.
Cancelling by E-Mail
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First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
How to do it
1
Type up an email and include your account information
2
Inform them that you are contacting them to cancel
3
Ask for documentation that you contacted them
4
Send your email to help@philo.com
What we know about Philo

Philo is a live and on-demand TV streaming service that allows you to watch real channels that are provided on regular cable service. Philo was founded at Harvard University in 2009 and was named after Philo T. Farnsworth, the creator of the electronic TV. Its headquarters are located in San Francisco, CA and more offices are located in New York and Cambridge, MA.

Philo offers 58 channels, including TLC, BET, Discovery, and many more. If you want to use Philo, you have to have your cell phone number to identify you, a broadband internet connection and a device. The devices that you can stream the channels on are Windows and Mac (on a browser), iOS, Apple TV, Android, Android TV, Fire TV, and Roku. Philo offers many great channels and great entertainment, but it has very seldom news channels and it has no sports channels to offer as well. The shows on Philo have many episodes, but it depends on the series. However, you can only play the show back if it was shown within 3 days. Since Philo has live TV, ads are shown in place of the commercial breaks, but if you have previously saved the TV show in your favorites, you have the ability to skip the ads. You can set up to 10 user profiles in your account. Philo does not offer parental controls or no “kids profile”, so if kid-friendly shows are saved in the favorites, there will be recommendations for adult shows in the list too.

Philo has a subscription price of $20 a month with no contracts. It offers a referral program, where you can recommend Philo to a friend or family member. If they sign up with the link you share with them, you will get a $5 credit, which means $5 off your monthly bill, and your friend will get $5 off their first bill. If you no longer need the service with Philo please continue reading. 

Philo Data
Address Information
Address 1
772 Bryant Street
City
San Francisco
State/Province/Region
CA
Zip/Postal Code
94107
Country
United States
Contact Information
Phone 1
855-277-4456
Email 2
help@philo.com
Twitter Url
https://twitter.com/Philo
Facebook Url
https://www.facebook.com/PhiloTV/
Help Site Url
https://help.philo.com/hc/en-us
Main Site Url
https://try.philo.com/
Web Chat Url
https://static.zdassets.com/web_widget/latest/liveChat.html?v=10#key=philo-tv.zendesk.com&settings=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&&locale=en-US&title=Web%20Widget%20Live%20Chat
Policies
Terms Of Service Url
https://about.philo.com/terms/
Privacy Policy Url
https://about.philo.com/privacy/